Support Center

We're here to help you succeed with your hardware prototyping project.

Find answers to common questions about our services and process.

Get in touch with our team for personalized assistance.

Learn about our process, technical specs, and best practices.

How Can We Help?

Need help with your prototype specifications, component selection, or technical questions? Our engineering team is here to assist.

Response Time:Within 24 hours

Questions about pricing, invoices, payment methods, or refunds? Our billing team can help.

Response Time:Within 12 hours

Track your project progress, view updates, and communicate with your assigned engineering team.

Updates:Real-time notifications

Interested in partnerships, bulk orders, or enterprise solutions? Let's discuss how we can work together.

Response Time:Within 48 hours

Monday - Friday

9:00 AM - 6:00 PM PST

For active projects

24/7 via dashboard

Our team is always happy to help. Send us a message and we'll get back to you as soon as possible.